Legal
Privacy Policy
1. Introduction
Paramount Capital Group Ltd (“Paramount”, “we”, “our” or “us”), registration number 133623, respects your privacy and protects personal data we hold about you.
This Privacy Policy explains how we collect, use, store and safeguard information when you visit our website, open an account or use our products. Using the site or our services means you accept the practices described here.
2. Purpose of this policy
This document is meant to help you understand:
- What personal data we collect
- How and why we use it
- How we protect it
- Your rights and choices
3. Information we collect
3.1 Personal information. When you register, verify an account or use the portal we may collect your full name, date of birth, nationality, residential address, email and phone; government ID and KYC documents; payment and financial details (including crypto-wallet addresses and transaction history); trading-account data and preferences; and records of support conversations (including live chat).
3.2 Non-personal information. We may also collect technical and usage data such as IP address, browser and device identifiers, pages visited, time on site, cookies, analytics and session data.
4. How we use your information
We process personal data only for legitimate business and regulatory purposes, including:
- Identity verification and KYC/AML compliance
- Account opening, deposits and withdrawals
- Providing trading services and executing orders on TradeLocker
- Detecting fraud and unusual activity
- Sending account notices and service communications
- Improving the website, portal and client experience
- Meeting financial, legal and regulatory duties
We do not sell or rent your personal data.
5. Legal basis for processing
We rely on one or more of the following:
- Your consent, where we ask for it
- Performance of a contract with you
- Compliance with applicable law
- Legitimate interests such as security, service improvement and fraud prevention
6. Sharing and disclosure
We may share data with trusted parties when needed, including:
- Regulators and law-enforcement agencies, where the law requires it
- Liquidity providers, payment processors and wallet/network partners that settle funds
- The trading-platform vendor (TradeLocker), KYC providers, hosting, analytics and live-chat tools, under confidentiality terms
- Auditors, consultants and legal advisers
Each recipient must handle the information securely and only for the purpose for which it was disclosed.
7. Data storage and security
We use technical and organisational measures to reduce unauthorised access, alteration or disclosure, including encryption in transit, access controls, multi-factor authentication for staff systems, and ongoing monitoring.
If a breach affects you, we will notify you as required by applicable data-protection law.
8. International data transfers
Because we operate online, your information may be transferred to and stored in countries other than your country of residence — including where TradeLocker, KYC, hosting or support vendors process data.
Where transfers occur we apply appropriate safeguards and expect processors to meet GDPR-equivalent or other applicable standards.
9. Data retention
We keep personal data only as long as needed for the purpose collected, including legal, regulatory and tax duties, dispute handling and enforcing agreements. KYC and transaction records are typically retained for at least five years after the relationship ends. Data that is no longer required is deleted or anonymised.
10. Your rights
Depending on where you live, you may be able to:
- Access a copy of the personal data we hold
- Correct inaccurate information
- Ask for deletion where the law allows
- Restrict processing in certain cases
- Receive data in a structured, machine-readable format
- Withdraw consent where processing is based on consent
Send requests to support@paramountcapitalfx.com. We will respond within a reasonable time under applicable law. Some records must be kept for AML even if you ask for deletion.
11. Cookies and tracking
The website and portal use cookies and similar tools to keep you signed in, remember language, measure traffic and support live chat. You can block cookies in your browser; some features may then stop working.
12. Children’s privacy
Paramount does not knowingly collect data from anyone under 18. If we learn that a minor provided personal data, we will delete it.
13. Policy updates
Paramount Capital Group Ltd may amend this policy to reflect operational, legal or regulatory changes. Updates are published on this website and take effect when posted. Continued use of our services means you accept the current version.
Disclaimer
Read this Privacy Policy together with our AML Policy, Risk Disclosure and Withdrawal Policy. Questions: support@paramountcapitalfx.com.
